Address
India
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Our Services
Exemplary services in Business Process Management
Experience the exemplary business process management solutions
Increase Capacity
We handle a variety of tasks and operations that would otherwise be too much for your in-house team. You can do more with limited resources, allowing you to expand your business and reach new customers. With the capacity gained from customer support outsourcing, you can accelerate growth and achieve success faster. You can quickly scale up or scale down operations in response to market demands.
Business Process Outsourcing (BPO)
Many businesses, from small startups to large companies, opt to outsource processes, as new and innovative services are increasingly available in today’s ever-changing, highly competitive business climate.
- Contact Center
- Data Processing
- Customer support
- Inbound
- Outbound sales
- Tech Support
Knowledge Process Outsourcing (KPO)
Knowledge Process Outsourcing (KPO) means information related business task or knowledge-based processes such as research, analysis, consultancy or any other high-level task are outsourced
- Research services
- Customer analysis
- Portfolio analysis
- Claims processing
- Credit underwriting
Human Resource Outsourcing (HRO)
HRO, or human resource outsourcing, is an arrangement in which a third-party administers HR on behalf of another business, allowing it to focus more attention on growth-related objectives.
- Recruitment
- Training and development
- Contract staffing
- Payroll processing
- Accounting
- Book keeping
Contact Center
A contact center is crucial for businesses as it enhances customer experience through efficient support and quick issue resolution. It also boosts revenue by improving customer retention and optimizing sales interactions
Data Processing
Data processing is essential for businesses to convert raw data into meaningful insights, enabling informed decision-making. It enhances efficiency, accuracy, and automation in operations, leading to better productivity and strategic growth.
Customer support
Customer support is vital for businesses as it ensures customer satisfaction through prompt assistance and issue resolution. It builds trust, enhances brand loyalty, and drives long-term business success.
Tech Support
Tech support is essential for resolving technical issues, ensuring smooth operations, and minimizing downtime for businesses and customers. It enhances user experience, boosts productivity, and helps maintain trust in a company's products or services.
Help Desk
A help desk is a centralized support system that assists customers and employees with technical issues, inquiries, and service requests. It improves efficiency, enhances user experience, and ensures seamless IT and business operations.
Research services
Research services help businesses gather, analyze, and interpret data to make informed decisions and stay competitive. They provide insights into market trends, customer behavior, and industry developments, enabling strategic growth and innovation.
Advancement in Technology
Outsourcing helps businesses benefit from the latest technologies and advancements in their respective industries. This allows companies to stay competitive and remain ahead of the curve. By outsourcing certain operations, businesses can access the most advanced technology and implement it into their processes. This will help them deliver more efficient services and improve customer satisfaction.
Hamar Ventures Advantages
Outsourcing has become the most prevalent option that businesses are opting to compete in the global market. Since the pandemic, when everyone goes online, the sudden need of delivering excellent customer service is mandatory.
Hamar Ventures is known for providing high-quality outsourcing services at a reasonable price. It has become one of the most popular outsourcing company due to the presence of skilled workforces.
1. Skilled Workforce
We are known to hire skilled people who have expertise in the outsourcing field. They are qualified to handle criticalities while offering services like back-office support, customer support, data processing.
2. Cost-Effectiveness
We are known for delivering cost-effective solutions without compromising the quality. The number of talents and their domain expertise, degree of education, and proficiency in spoken English make us compatible.
3. Level of Expertise
Hamar Ventures have a track record for solving criticalities and providing subpar outsourcing solutions while completing projects at the stipulated time.
4. Scalability
We are known for agility and scalability in terms of continuous delivery of quality outsourcing services to you.
5. Turnaround Time
We are known to have a skilled workforce and the latest technologies & infrastructure that make us provide lesser turnaround time.
6. Latest Technology
Hamar Ventures offer you phone connectivity, IVR system, CRM software, predictive dialer, UPS, high-speed internet, strong data privacy, and so on.